Shipping and Storage

Domestic Shipments

We ship nationwide except to the following states: AL, AR, KY, MA, MS, NH, PA, TN, or UT. If your state isn’t on our list, get in touch, and we’ll help find the best way to get your wine to you—or safely store it.

International Shipments

We ship to many international destinations, but some rules and restrictions may apply. All international sales are final—we can’t offer refunds for shipping delays or customs snafus. If your shipping cost isn’t auto-calculated, drop us a line, and we’ll get you a custom quote. Duties, taxes, and tariffs are not included in the quoted shipping rates.

Delivery Timelines

We will personally contact you to confirm your shipment date. We typically fulfill orders within 3 business days, but we’re all about protecting your wine. Orders placed late in the week (Thursday or Friday) may ship the following Monday to avoid unnecessary time in a carrier warehouse. All packages must be accepted and signed by an adult at least 21 years of age.

Shipment Quality Control

Your wine travels in protective styrofoam shippers. For bulk temperature-controlled orders, we use standard layflats. If your wine comes in its original case, we’ll open it to confirm contents, then ship bottles and the case separately. Let us know if you have special preferences for shipping banded cases!

Weather-Related Shipping Concerns

We care about your wine as much as you do. That’s why we recommend shipping during moderate seasons. Hot or cold weather can damage wine quality, so we’re happy to store your order at no extra charge during extreme temperatures. If you choose to ship regardless, please note that we can’t be held responsible for weather-related damage or carrier delays.

Shipment Tracking

Once your order ships, monitor your shipment closely. Refused or undeliverable packages will be returned to us at your expense. Any order that is unable to ship, or is seized or destroyed due to violation or potential violation of shipping laws (and/or common carrier policy) is not refundable. All customers are solely responsible for determining the manner in which alcoholic beverages may or may not be lawfully brought into their jurisdiction.